TRICARE Pharmacy Program

Contact Us

For fast and friendly assistance, please contact Express Scripts using the information below.


Within the United States Toll-Free: 877.363.1303
Outside the United States Dial the in-country access code listed below:

Germany: 00+800-3631-3030
Italy: 00+800-3631-3030
Japan–IDC: 0061+800-3631-3030
Japan–Japan Telecom: 0041+800-3631-3030
Japan–KDD: 010+800-3631-3030
Japan–Other: 0033+800-3631-3030
South Korea: 002+800-3631-3030
Turkey: 0811-288-0001 (once prompted, input 877-363-1303)
United Kingdom: 00+800-3631-3030

All other areas outside the US, call 866.ASK.4PEC (866.275.4732)
TDD If Your Hearing Is Impaired Toll-Free: 877.540.6261
Twitter @MilitaryRx
E-Mail DOD.customer.relations@express-scripts.com
Postal Mail Express Scripts, Inc.
PO Box 52150
Phoenix, AZ 85072
Technical Support Toll-Free 877.363.1303 or DOD.customer.relations@express-scripts.com
TRICARE Fraud & EOB Fraud Tip Hotline

The purpose of this line is to anonymously report suspected fraudulent behavior by pharmacies, prescribers or members. To learn more visit the About us page.

For questions or concerns about TRICARE Fraud, Waste & Abuse, you can contact us via:

Phone: 866.759.6139
Email: TRICAREfraudtip@express-scripts.com

If you will provide your name and contact information, it will allow us to reach you if necessary. Please know all information provided will be kept strictly confidential. And also remember, you have the right to remain anonymous.

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